YOUR PRIVACY & SECURITY
Autumn Hill Artworks appreciates the trust you place in us, and we are committed to respecting your privacy and the security of your personal information. Our privacy and security policy outlines how we collect and use this website-based information.
Your questions and comments are always welcome. For issues related to privacy and security, please contact us at:
Autumn Hill Artworks
P O Box 245
Norton, MA 02766
Phone: (508) 285-2099
Fax: (508) 285-2055
You can shop at www.autumnhillartworks.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
www.autumnhillartworks.com is registered with the Authorize.Net Verified Merchant Seal program. For verification, simply click on the Authorize.net seal located within the website.
How We Protect Your Information
When you place orders or access your personal information during the ordering process, we provide the use of a secure server. In addition, all sensitive and/or credit information you supply is transmitted via 128-Bit Secure Socket Layer (SSL) technology.
The Authorize.Net payment gateway implements a number of security measures to maintain the safety of your personal information. Your personal information is contained behind their secured networks and is only accessible by a limited number of persons who have special access rights to such systems for specific purposes and with a requirement to keep the information confidential.
Please be aware, however, that transmission of information via the Internet cannot be entirely secure. Always use caution when submitting personal information online. Please be assured that we will continuously take all reasonable, commercial steps to provide the utmost security for your information.
Information We Collect
We collect information such as name, address, telephone number, and email address, as well as credit card information and date of birth (only if necessary) when you:
• Place an order on our website
• Make an inquiry or respond to a survey or communication such as e-mail
• Return or exchange an item
• Request written materials
• Subscribe to our email list
• Are referred to us by another marketing venue
• Participate in another site feature
When ordering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. The data you provide along with a record of your purchases is maintained by the Authorize.Net payment gateway in a highly secured database. You may, however, visit our site anonymously.
How We Use The Information We Collect
Autumn Hill Artworks always wants to provide you with a superb shopping experience and fulfill each order to your exact specifications. To optimize your site experience and to exceed your expectations, we use this information to:
• Accurately process and track your orders
• Respond to your customer service requests
• Administer a promotion, survey or other site feature
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. You can you opt-out, remove or modify information you have provided to us at any time through the website. If you have not “opted-in”, you will not receive these e-mails.
What Are "Cookies"?
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser (i.e. Netscape Navigator, Internet Explorer, Safari or Firefox) settings. Refer to your browser’s Help menu for the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. Our Customer Service Department can assist with any site function, including order processing.
How We Use "Cookies"
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Disclosure Of Information To Outside Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice, with exceptions as described below.
The term "outside parties" does not include Anna Gallo Designs d/b/a Autumn Hill Artworks. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information as appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
You can opt-out, remove or modify information you have provided to us through the website or by contacting us. Please note that you may receive any emails already in production. Also, we may maintain information about a sales transaction for service and record keeping purposes.
Third Party Links
We may include third party links on our site to provide you with additional products and services, however we are not responsible or liable for the content and activities of these linked sites since they have separate and independent privacy policies. Although we seek to protect the integrity of our site and welcome any feedback about these linked sites, including broken links.
Questions and Comments
We welcome your questions, comments, and concerns about our privacy and security policy or any other issue. Please contact us by sending an email to firstname.lastname@example.org or postal mail to:
Autumn Hill Artworks
P O Box 245
Norton, MA 02766
Changes To Our Policy